Privacy policy

In this policy the controller of fernflorist.co.uk is referred to as 'we', 'us' or 'the site'.

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To allow you to use the site, contact us, create orders and to allow us to provide you with our services we collect personal information. This includes any personal data you provide us with such as name, address, email address, phone number and payment details.

 

The site also collects other data from your interaction with our website , i.e. your IP address, cookies and any info needed from your device to optimise the site for your viewing experience.

 

We use this info only for the purpose of providing you with the services we offer on our site with regards to ordering flowers, booking workshop places or contacting us about a booking, quote or general information.

 

We will retain this personal data until or unless you request for it to be deleted. Under the General Data Protection Regulation (GDPR) you have the right to request a copy of the data we hold on you at any point, and also request that we delete that data at any point.

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We may have to alter this Privacy Policy occasionally i.e. if our services alter and affect the personal data we collect. Any alterations to the policy will be published on the site for all users to see.

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If you would like more information or wish to complain about our privacy and data handling practises, you can contact us at fernfloristscarborough@gmail.com.

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